citizenM Boston Back Bay hotel
citizenM

Boston Back Bay hotel

mid-rangeHotel
Price Tier
Mid-Range
Property Type
Hotel
Insider Tip
1/6

Ask for a Newbury Street view room for Charles River and brownstone views

Why It Matters

Opened September 2024 as citizenM's largest property globally. It's also Boston's first all-electric hotel and holds a BREEAM green building certification. The entrance facade features an original commission from Boston queer artist Maria Molteni. And the rooftop — Bubble Bath, run by celebrity chef Tiffani Faison — has quickly become one of the most talked-about bars in the city.

citizenM's largest hotel worldwide — a 15-story, 399-room tower in the mixed-use Lyrik development right on Newbury Street. It's the brand's second Boston outpost (the first opened at North Station in 2019), and it lands in Back Bay like it was made for the neighborhood. The Hynes Convention Center T stop is directly across the street, Fenway Park is 13 minutes on foot, and the Charles River brownstone views from your bed are genuinely great.

BrandcitizenM
TypeHotel
Price Tiermid-range
LocationBoston, USA

Where You'll Stay

2 room types available

King Room
Standard

King Room

The one and only room type at citizenM — compact, cleverly designed, and all exactly the same. Wall-to-wall window faces the city, bed takes up most of the room (intentionally), and an in-room iPad controls everything: blinds, mood lighting, climate, and the 4K TV. Mini-fridge and hair dryer included. Power rain shower. No coffee maker or iron in-room — those live in the shared canteenM and 'Iron Heaven' floor rooms respectively.

1 King
XL king-size bed with luxury beddingWall-to-wall window with city viewsIn-room iPad controls all room functions4K widescreen TV with streaming
King Room – Accessible
Accessible

King Room – Accessible

Same tech-forward setup as the standard King Room but with full accessibility features including a roll-in shower, grab rails, accessible vanity, and wider clearances. Available in limited quantities — book early.

1 King
Roll-in showerNon-slip grab railsAccessible vanityMobility accessible layout

Eat & Drink

2 venues on property

On Property

How you'll actually spend your days.

Fitness
24/7 Fitness CenterComplimentary

Floor-to-ceiling windows overlook Back Bay, making even a treadmill run feel worthwhile. Fully equipped with Peloton bikes, smart treadmills, a water rowing machine, free weights, yoga mats, and a high-tech workout mirror. Open around the clock at no extra charge.

In-Room Digital Workout SeriesComplimentary

Every room has free access to a digital series of 45-minute workouts (barre, boxing, and more) designed with London gym brand Gymbox to be completable in a citizenM room with no equipment.

Culture / Art
Art Collection Tour (self-guided)Complimentary

The hotel's art program is genuinely worth exploring. Locally commissioned work throughout — including the entrance facade piece by Boston queer interdisciplinary artist Maria Molteni. Sculptures, paintings, and installations fill the lobby and common areas.

Coworking
Living Room & coworking spaceComplimentary

The entire second floor is the hotel's social and working hub. Colorful Vitra designer furniture, communal tables, cozy booths, iMac workstations, and free super-fast Wi-Fi throughout. Free for all guests to use as a coworking space.

Meetings / Events
societyM Meeting Rooms

Private meeting and coworking rooms available for booking. citizenM's branded meeting concept featuring high-design spaces. mycitizenM+ members get 15% off meeting room rates.

Amenities & Practical Info

The details that matter for planning.

Connectivity
Free Super-Fast Wi-FiComplimentary

Complimentary high-speed Wi-Fi throughout the hotel, including all guest rooms and common areas. Marriott Bonvoy members who book direct get complimentary in-room internet.

Loyalty
Marriott Bonvoy Loyalty ProgramComplimentary

Earn 10 Marriott Bonvoy points per $1 USD spent and 1 Elite Night Credit per stay. Free in-room Wi-Fi when booked direct as a member.

Parking
No EV Charging

No electric vehicle charging stations at the property.

No On-Site Parking

There is no parking on-site. The hotel recommends SpotHero.com or the SpotHero app to find nearby garages (fees apply).

Services
HousekeepingComplimentary

Available upon request only — not daily automatic service.

Luggage Storage

Available for guests.

Self Check-In KiosksComplimentary

Touchscreen terminals handle check-in in 60 seconds and check-out in 30. Friendly ambassadors are nearby for any assistance. Also available via the citizenM / Marriott Bonvoy app.

Iron HeavenComplimentary

Dedicated ironing rooms on each floor of the hotel, since rooms don't have irons. Self-ironing setup.

Sustainability
BREEAM Green Building CertificationComplimentary

The property is BREEAM certified and is notably Boston's first all-electric hotel.

BUILD YOUR CITIZENM BOSTON BACK BAY HOTEL PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

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