Hangzhou at Hangzhou Centre
Polished, contemporary urban luxury with Chinese design accents — think pale stone, jade tones, bountiful natural light and panoramic glass from almost every angle. More cosmopolitan business-and-leisure hotel than intimate retreat.
Book a Canal-View room for Grand Canal frontage — the City-View rooms face the CBD instead, so pick based on what you want to wake up to
Why It Matters
Song restaurant earned a Michelin star in its first year. The 18th-floor indoor sky pool has 270-degree Grand Canal and CBD views. The hotel sits directly above the Grand Canal — a UNESCO World Heritage Site — and the 30th-floor Stars rooftop bar is one of the city's highest drinking perches.
A brand-new skyscraper hotel that opened in late 2024, anchoring Hangzhou Centre — the city's landmark mixed-use tower of commerce, culture and an on-site art museum. All 214 rooms and suites occupy floors 19–29, so views are the whole point: Grand Canal one side, West Lake and the modern CBD the other. The interiors, designed by Avalon Collective, lean into high ceilings and floor-to-ceiling glass with modern interpretations of classic Chinese motifs. And it carries serious dining credentials: Song, its Ningbo-cuisine restaurant, earned a Michelin star within its very first year of operation.
Where You'll Stay
9 room types available
Eat & Drink
5 venues on property
Restaurant
Spa & Wellness
Treatment Menu
On Property
How you'll actually spend your days.
Guided photography session exploring Hangzhou's city streets and landmarks, paired with professional guidance to capture the destination.
Concierge-arranged private shopping tour to boutiques, artisans and shops in the Wulin Square area — including Wulin Road fashion stores, Hangzhou Tower Shopping Mall and the Wulin Night Market.
Hands-on workshops for younger guests. Past sessions have included traditional crafts, cooking and cultural activities.
Outdoor yoga sessions in The Lounge's adjacent landscaped garden, led by hotel wellness experts. Available when weather permits.
Concierge-arranged night cruise along the Hangzhou section of the UNESCO-inscribed Grand Canal, which flows directly in front of the hotel. Offers a unique perspective of the city from the water.
Hotel-curated guided tour covering Hangzhou's top sights and local insider spots. Arranged through the concierge.
A guided tour covering local UNESCO intangible cultural heritage, including a local water bus ride along the Grand Canal followed by a seal carving workshop where guests create their own personal seal.
Amenities & Practical Info
The details that matter for planning.
A private sanctuary on the 29th floor with exclusive privileges for Executive Room and suite guests. Includes complimentary garment pressing for up to three items, 20% off laundry, 10% off hotel transportation and complimentary use of the Executive Club Private Dining Room for one hour.
The hotel forms part of Hangzhou Centre, which includes an art museum within the mixed-use complex — accessible without leaving the building.
Extensive in-room dining menu available around the clock across all room and suite categories.
Located on the 18th floor alongside the spa and pool, equipped with Technogym equipment. Panoramic views of the Grand Canal and West Lake. Open 24 hours.
2,900 sqm of total indoor event space, including a 1,290 sqm pillarless Grand Ballroom with natural light and car elevators for product launches. Plus 540 sqm of outdoor Sky Garden lawn space — rare for central Hangzhou — accommodating up to 200 guests.
A 25 × 8 metre heated indoor pool on the 18th floor with 270-degree views of the Grand Canal and the Hangzhou CBD skyline. Open 7:00am–10:00pm daily.
24-hour multilingual concierge service able to arrange tours, transport, restaurant bookings, cruises and bespoke experiences.
Complimentary twice-daily housekeeping for all rooms and suites.
Complimentary overnight shoeshine included for all guests.
18th-floor spa with six treatment rooms, including two couples' rooms. Facilities open 10:00am–10:00pm.
Complimentary high-speed Wi-Fi throughout the hotel and in all guest rooms.
BUILD YOUR FOUR SEASONS HOTEL HANGZHOU AT HANGZHOU CENTRE PLAN
Rooms, dining, spa, and resort experiences — organized into one trip plan.
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