The Ivey's Hotel
MRK Collection

The Ivey's Hotel

luxuryBoutique Hotel
Price Tier
Luxury
Property Type
Boutique Hotel
Insider Tip
1/5

Request an Atrium Room if street noise is a concern — they face inward and are the quietest in the house

Why It Matters

The only Forbes Four-Star hotel in Charlotte. Part of American Express Fine Hotels & Resorts. Housed in a genuine Charlotte landmark — the Ivey's department store, which served the city for decades. The building's bones (that grand interior atrium, the glass stairwell) are still very much the show.

The Ivey's Hotel occupies the ground and second floors of the landmark J.B. Ivey & Company department store building in Uptown Charlotte. It's a 47-room boutique property with a distinctly Parisian-meets-Carolinian personality: century-old French oak floors, bespoke furnishings, vintage art, and a seriously good cocktail bar. Charlotte's only Forbes Four-Star Hotel, and it earns the designation.

BrandMRK Collection
TypeBoutique Hotel
Price Tierluxury
LocationCharlotte, USA

Where You'll Stay

6 room types available

Balcony Suite
Suite

Balcony Suite

Three premium suites with private balconies directly overlooking North Tryon Street. Morning coffee or an evening Negroni on a Uptown Charlotte balcony is hard to beat — just know that these face the street, so weekend nights can be lively. The hotel adds sound-resistant windows and will supply earplugs or a sound machine on request.

King
Private balcony overlooking North Tryon StreetThree unique room configurations availablePlush king bedding with custom millworkCentury-old oak flooring
Executive Suite
Suite

Executive Suite

The most spacious suite category. Choose between a king bed or two deluxe queens — both come with a separate living area, fully stocked wet bar, and one-and-a-half baths. The double-queen option makes it the most flexible room for groups or families.

King or Double Queen
Choice of king or double queen bedsSeparate living area with fully stocked wet barOne-and-a-half bathroomsCustom millwork, century-old oak floors
Ivey's Suite
Suite

Ivey's Suite

Located on the first floor, these suites are a proper two-room setup: a king bedroom plus a separate living area with a fully stocked wet bar, and one-and-a-half bathrooms. Good for entertaining in-room or just having space to spread out.

King
Separate living area with fully stocked wet barOne-and-a-half bathroomsFirst-floor locationCustom millwork and century-old oak flooring
King City Corner View
Corner Room

King City Corner View

Corner placement means extra windows and more light than the standard city rooms. A freestanding soaking bathtub is the standout feature here — worth noting that city security cameras on the exterior can limit how far you open the curtains.

King
Corner position with extended city viewsFreestanding soaking bathtubCustom millwork and one-of-a-kind artworkNespresso machine and minibar
Superior Atrium Room
Standard Room

Superior Atrium Room

The quietest rooms in the hotel, facing the building's grand interior atrium rather than the street. Custom-designed furnishings, spa-like bathroom, and Italian-bedding-clad organic king mattresses. If city noise is a worry, start here.

King
Faces grand interior atrium — no street noiseCustom-made organic king mattress with luxury Italian beddingSpa-like bathroom with Mistral bath products55" Sony 4K TV with Bose soundbar
Superior City-View Room
Standard Room

Superior City-View Room

City-facing rooms with views of the Uptown neighborhood. Same package of custom millwork, luxury bedding, and spa bathroom as the Atrium rooms — just with the street-level energy of North Tryon outside your window.

King
City views of Uptown CharlotteCustom millwork and furnishingsCentury-old oak flooring55" Sony 4K TV with Bose soundbar

Eat & Drink

3 venues on property

Spa & Wellness

On Property

How you'll actually spend your days.

Food & Drink
Evening Wine & Cheese ReceptionComplimentary

Complimentary select wine and cheese served in the Library Lounge on select evenings. Guests-only, a nice way to wind down without going far.

Fitness
Fitness Classes

Fitness classes held in the fitness studio, available to guests.

Social
Manager's Daily ReceptionComplimentary

Complimentary daily manager's reception for hotel guests. Confirmed by multiple sources.

Events
Private Event Hosting

Two distinct private event spaces: the Library Lounge (up to 30 guests) with grand piano and fireplace, and Sophia's Lounge (up to 75 guests) with full bar and velvet seating. Both offer custom catering menus and AV equipment.

Amenities & Practical Info

The details that matter for planning.

Accessibility
Accessible Rooms

Accessible rooms with roll-in showers and wheelchair access available.

Business
Business CenterComplimentary

Private business center located within the Library Lounge, available to guests.

Common Areas
Lobby FireplaceComplimentary

Fireplace in the lobby — a popular spot for evening drinks.

Connectivity
Free In-Room Wi-FiComplimentary

Complimentary Wi-Fi throughout the hotel, 25+ Mbps in-room speeds.

Dining
Room Service / In-Room Dining

In-room dining available.

Guest Services
Nightly Turndown ServiceComplimentary

Nightly turndown service standard across all room types.

Concierge ServicesComplimentary

24-hour concierge including digital guest directory and in-app concierge services.

Dry Cleaning & Laundry

Dry cleaning and laundry services available.

Luggage StorageComplimentary

Luggage storage available for guests.

Loyalty / Programs
American Express Fine Hotels & Resorts

Listed as an Amex FHR property. Platinum cardholders receive $100 property credit and additional perks.

Pet Policy
Pet-Friendly Rooms

Pets allowed in designated pet-friendly rooms. Non-refundable fee of $150 (plus tax) per stay. One pet only, under 50 lbs.

Recreation
No Pool

The Ivey's Hotel does not have a swimming pool.

Transportation
Valet Parking

On-site valet parking available.

Wellness
24-Hour Fitness CenterComplimentary

1,500-square-foot fitness center with Cybex treadmills, Octane XT Ellipticals, Peloton stationary bikes, Hoist Strength machines, and a dedicated area for yoga, stretching, and free weights.

BUILD YOUR THE IVEY'S HOTEL PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

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