The Ritz-Carlton, Astana
The Ritz-Carlton

The Ritz-Carlton, Astana

luxuryLuxury Urban Hotel
Price Tier
Luxury
Property Type
Luxury Urban Hotel
Insider Tip
1/5

Request upper floors facing Baiterek Tower — views are the hotel's biggest asset and worth specifying at booking.

Why It Matters

First five-star hotel ever opened in Astana (June 3, 2017). Located inside Talan Towers — the city's most architecturally significant mixed-use complex. Kazakhstan's only hotel with ESPA and Valmont spa collaboration. Green Key certified and Forbes Responsible Hospitality VERIFIED.

The Ritz-Carlton, Astana sits inside one of the Talan Towers — a pair of sleek glass spires that have become defining landmarks of Kazakhstan's fast-modernizing capital. Opened in June 2017 as the city's first five-star hotel, it occupies 18+ floors and delivers the full Ritz-Carlton playbook: marble bathrooms, 400-thread-count linens, Diptyque toiletries, and attentive service. The skyline views are genuinely arresting, especially rooms facing the iconic Baiterek Tower.

BrandThe Ritz-Carlton
TypeLuxury Urban Hotel
Price Tierluxury
LocationAstana, Kazakhstan

Where You'll Stay

7 room types available

Carlton Suite
Suite

Carlton Suite

1,668 sq ft of bespoke dark-wood and designer-fabric furnishings. Lavishly appointed master bathroom plus a guest bathroom. Dedicated butler service. Formal dining room seats eight. Club Lounge access included. Two separate entrances add genuine privacy.

King · 155 sqm
1,668 sq ftKing bedDedicated butler serviceFormal dining for 8
Club Room
Standard with Club Access

Club Room

Standard room configuration with the added benefit of access to the Club Lounge on the 14th floor — five daily food and beverage presentations, dedicated concierge, and panoramic views from the lounge. Good option if you want premium service without committing to a full suite.

Club Lounge access (5 daily F&B presentations)Dedicated concierge servicePanoramic club lounge views
Deluxe Room
Standard

Deluxe Room

The entry-level room at the property. Floor-to-ceiling windows, city views (not all face Baiterek — request specifically if that matters), marble bathroom with separate bath and rainforest shower, Ritz-Carlton signature bed with 400+ thread-count linens, Diptyque amenities, minibar, flat-screen TV. All rooms have opening windows, which is a genuine plus.

Floor-to-ceiling windowsMarble bathroom with separate bath and rainforest showerDiptyque amenities400+ thread-count linens
Executive Suite
Suite

Executive Suite

At 1,237 sq ft, the Executive Suite is the first level to include a spacious formal dining area seating six. King bed, walk-in closet, full marble bathroom, and Club Lounge access. The panoramic Baiterek Tower view from here is one of the best in the hotel.

King · 115 sqm
1,237 sq ftKing bedFormal dining for 6Club Lounge access
Grand Deluxe Room
Standard

Grand Deluxe Room

Larger floor plan than the standard Deluxe, with the same marble bathroom configuration and city skyline views. Better positioning within the tower for Baiterek-facing outlooks. Same luxe appointments: Diptyque, signature bed, heated floors.

Larger footprint than DeluxeCity skyline viewsMarble bathroomHeated floors
Junior Suite
Suite

Junior Suite

Separate living area with classic-chic dark-wood detailing and soft ambient lighting. Panoramic windows throughout. Marble bathroom. A well-proportioned entry point into the suite category — comfortable for longer stays.

Separate living areaDark-wood furnishingsPanoramic windowsMarble bathroom
The Ritz-Carlton Suite
Signature Suite

The Ritz-Carlton Suite

The top of the house at 270 sqm — the full presidential treatment. Floor-to-ceiling windows look directly over Baiterek Tower. Features a living room, fully equipped kitchen, private dining area, dedicated home office, master bathroom with soaking tub positioned for city views, separate guest bathroom, and two entrances. Club Lounge access and butler service included.

King (four-poster) · 270 sqm
270 sqm / 2,906 sq ftFour-poster king bedPrivate officeFull kitchen

Eat & Drink

5 venues on property

Spa & Wellness

On Property

How you'll actually spend your days.

Excursion
Burabay Tour

Day trip to Burabay National Nature Park (Kazakhstan's 'Swiss Alps'), approximately 300 km from Astana. Arranged via Kochevnik agency, coordinated through hotel concierge.

Korgalzhyn Nature Reserve Tour

Guided tour to Korgalzhyn Nature Reserve (UNESCO Biosphere), approximately 10 km outside the city. Flamingos and steppe landscapes. Via Kochevnik agency.

Food & Drink
Chef & Sommelier Demonstrations at Mökki

Regular cooking demonstrations and wine education sessions with the hotel's Italian chef and sommelier. Mökki also hosts periodic guest chef visits from around the world.

Cocktail Masterclasses

Cocktail-making sessions hosted at Өzen Lobby Lounge.

Themed Brunches at Mökki

Rotating themed brunches with live performances and seasonal menus.

Sport
Golf

Championship golf course approximately 15 km from the hotel. Concierge handles arrangements.

Cultural
Kazakh Tea Ceremony (Spa)

Traditional Kazakh tea ceremony experience offered as part of spa and cultural programming at Өzen Lounge.

Family / Children
Ritz Kids Programme

Structured children's programme built around four pillars: Water, Land, Environmental Responsibility, and Culture. Activities include storytelling, art workshops, cooking classes for kids, personalized check-in, and special room setups. Baby cribs available.

Amenities & Practical Info

The details that matter for planning.

Business
Business Center
Meeting & Event Spaces

1,400 sqm conference floor including a 1,000 sqm four-section ballroom (with separate VIP entrance), a large reception area, and three meeting rooms. Nine meeting rooms in total. The ballroom seats large gala events with crystal chandeliers throughout.

Connectivity
Complimentary Wi-FiComplimentary

Available throughout hotel. Marriott Bonvoy members get complimentary in-room internet when booking direct.

Dining
24-Hour Room Service
Housekeeping
Daily Turndown ServiceComplimentary
Same-Day Dry Cleaning / Laundry
Policy
Pet Policy

Up to 2 pets allowed, maximum 10 kg each. Non-refundable pet fee: 80,000 KZT per stay. Pet policy agreement signed at check-in.

Recreation
20-Meter Heated Indoor PoolComplimentary

120 sqm heated indoor pool on the 3rd floor. Open daily 7am–10pm. Exclusively for in-house guests. Towels provided.

Hot Tub / WhirlpoolComplimentary
24-Hour Fitness CenterComplimentary

320 sqm fitness studio exclusively for hotel guests, equipped with Technogym Artis equipment. Full cardio and strength setup including treadmills, ellipticals, rowing machines, free weights, and weight machines.

Sauna & Steam RoomComplimentary

Separate dry sauna and steam room, with men's and women's sections. Hammam also available.

Services
Currency Exchange
Shopping
Talan Gallery Luxury Mall AccessComplimentary

The hotel is directly connected to Talan Gallery, a three-story luxury shopping mall with high-end international brands.

Transportation
EV Charging Station
Airport Shuttle

Standard shuttle: 25,000 KZT one-way / 45,000 KZT round trip. Premium transfer: 100,000 KZT one-way / 190,000 KZT round trip. On request via +7 7172-734 000.

Underground ParkingComplimentary

Complimentary for in-house guests. EV charging stations on site. Hourly rate for non-guests: 2,000 KZT/hour.

BUILD YOUR THE RITZ-CARLTON, ASTANA PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

Start Planning