URSO
Small Luxury Hotels of the World (SLH)

URSO

luxury4.8 (52)Boutique Hotel
Price Tier
Luxury
Property Type
Boutique Hotel
Insider Tip
1/5

Ask for a Deluxe Palace View or above if you want complimentary water-circuit access included in your rate — lower categories pay extra

Why It Matters

Madrid's first luxury boutique hotel, set inside a genuinely magnificent 1915 palace. Member of Small Luxury Hotels of the World, Virtuoso, and Serandipians. The spa was also billed as Madrid's first branded luxury hotel spa. Rooms on the upper floors look over the old gardens of Palacio Villagonzalo.

URSO is a 5-star boutique hotel occupying a 1915 palace that was originally the Madrid headquarters of Papelera Española. The neoclassical exterior — towers, chamfered corners, stained-glass façade — gives way to interiors that mix the original marble floors, wood-panelled walls, and a spectacular central patio with honey-toned hardwood floors, drum lampshades, and thoroughly modern seating. It was Madrid's first luxury boutique hotel, and it still punches above its weight in a city that now has plenty of competition.

BrandSmall Luxury Hotels of the World (SLH)
TypeBoutique Hotel
Price Tierluxury
LocationMadrid, Spain

Where You'll Stay

10 room types available

Deluxe
Deluxe Room

Deluxe

A step up from Superior with the same warm décor ethos, refined furnishings, and the full URSO room package. Comfortable and elegant for a city stay.

King
Air conditioning and heatingPrivate barNespresso machineFlat-screen TV with international channels
Deluxe Palace View
Deluxe Room

Deluxe Palace View

Same footprint as the Deluxe but with views over the former gardens of Palacio Villagonzalo — the gardens of the Count of Villagonzalo's stately home. This category and above receives complimentary access to the spa water circuit.

King
Views over Palacio Villagonzalo gardensComplimentary water circuit access in the spaAir conditioning and heatingPrivate bar
Junior Suite
Junior Suite

Junior Suite

More light, more space, more distinction — the Junior Suite steps up the room size and comfort level. Corner positioning means extra natural light in many units.

King
Separate sitting areaMarble bathroom with bathtub and separate showerKing or twin configurationNespresso machine and private bar
Junior Suite Palace View
Junior Suite

Junior Suite Palace View

Junior suite with unique views over the Palacio Villagonzalo gardens. Sophisticated corner room with more space and the palace-garden outlook that makes some rooms here genuinely special.

King
Views over Palacio Villagonzalo gardensSeparate sitting areaMarble bathroomComplimentary spa water circuit access
Junior Suite Terrace
Junior Suite

Junior Suite Terrace

Junior suite level with a private terrace — steps outside from the room itself. Good balance of size and outdoor space without going all the way up to the penthouse Urso Suite Terrace.

King
Private outdoor terraceMarble bathroom with bathtub and showerSeparate sitting areaNespresso machine and private bar
Urso Family
Family Room

Urso Family

Designed for family travel. Family rooms make up 10% of the hotel's total inventory and all have the option to connect with open doors to an adjoining room for larger groups.

King or twin
Connectable with adjacent roomsSized for familiesNespresso machine and private barBathrobe and slippers
Urso Family Suite
Family Suite

Urso Family Suite

The largest family option — essentially a two-bedroom suite with a hallway between, so occupants can close (and lock) interconnecting doors for privacy. Two marble bathrooms, two sitting areas, city views, large comfortable beds, turndown service. Reviewed by guests as genuinely comfortable for multi-generational stays.

King plus additional
Two bedrooms with lockable connecting hallwayTwo marble bathroomsTwo separate sitting areasViews over the city
Urso Suite
Suite

Urso Suite

Full suite with a large master bedroom in warm tones, a spacious separate living area with comfortable sofas, and a marble bathroom with freestanding bathtub and separate shower. The sitting room can double as a private dining space for small business or social gatherings. Flooded with natural light and decorated in a style that pays tribute to the building's history.

King
Separate bedroom and living areaMarble bathroom with independent bathtub and showerPrivate sitting room suitable for business or private diningClassic décor referencing the building's architecture
Urso Suite Terrace
Suite

Urso Suite Terrace

The penthouse of the building. A private oasis with a separate living room, a bedroom in warm tones, a marble bathroom, and a massive 90 sqm terrace with both a seating area and a dining area. Good for an intimate dinner under the Madrid sky, morning coffee above the rooftops, or a private outdoor celebration. Top pick in the house.

King · 90 sqm
90 sqm private terrace with two seating and dining areasPenthouse / top-floor locationSeparate living room and bedroomMarble bathroom
Urso Superior
Superior Room

Urso Superior

Entry-level room with the hotel's signature careful decoration: antique photographs of Madrid, natural fabrics, high-quality mattresses, Nespresso machine, and a minibar stocked with local products. Some guest reviews note these can be on the compact side, so manage expectations on square footage at this category.

King or twin
Antique photographs of Madrid as décorNespresso machineMinibar with local productsBath and shower

Eat & Drink

4 venues on property

Spa & Wellness

On Property

How you'll actually spend your days.

Concierge
Concierge & Madrid ExperiencesComplimentary

In-house concierge team curates local experiences and provides tourist information and ticket services. The hotel's 'Great Plans' page lists curated local activities and day trips.

Gastronomy
High Tea

Daily Spanish-British merienda hybrid served in the Lobby Bar: mini sandwiches, traditional pastries from a Madrid bakery, and a curated tea selection. A thoughtful nod to both British and Spanish afternoon traditions.

Sunday Cocido at Casa Felisa

Traditional Madrid cocido (chickpea stew) served every Sunday at Casa Felisa restaurant. A weekly ritual for lovers of classic Madrid cuisine.

Entertainment
Piano EveningsComplimentary

Live piano music in the Lobby Bar, several evenings per week. A proper in-house pianist — not background playlist music. Multiple guests flag this as a highlight of stays.

Gastronomy / Entertainment
Weekend Brunch with Live Music

Saturday, Sunday, and holiday brunch in The Conservatory, served under the stained-glass skylights with live musical accompaniment. Open to non-guests.

Amenities & Practical Info

The details that matter for planning.

Business
Meeting & Event Spaces

Multiple private event rooms including Ursalia, Mejía Lequerica, and Madrid & Mayrit lounges. Private dining room also available for events.

Connectivity
Free WiFiComplimentary
Guest Services
24-Hour Room Service
Pet Friendly

Dogs and cats up to 8 kg welcome. €49.50 per day including VAT. Optional canine grooming and dog-walking service via an external Madrid-based company.

24-Hour Front DeskComplimentary
ConciergeComplimentary
Laundry & Dry Cleaning
Doctor on Call
Room Comfort
Air ConditioningComplimentary
Transport
On-site Parking

30-space indoor car park. Reservation required. €33 per day. Valet parking also available.

EV Charging (Tesla & Porsche)

On-site parking includes dedicated Tesla and Porsche EV chargers.

Valet Parking
Wellness
Fitness Centre
Indoor Spa Pool / Water Circuit

Hot and cold water circuit with jet areas in URSO Spa. Complimentary for Deluxe Palace View and above, extra charge for lower categories.

BUILD YOUR URSO PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

Start Planning